The Unity holistic spa
In a wonderful suite of spa and therapy rooms, our lovely staff and therapists offer a range of restorative, nourishing and relaxing floats, saunas, holistic massages, facials and other treatments, by appointment.
When you book a Unity Centre class place or appointment, you are committing to attend. If you need to cancel your booking, or change the time or day, please do so as soon as possible.
If this isn't possible, you can instead change or cancel a booking by emailing reception@being-in-unity.com, calling 01273 778400 or visiting us during reception opening hours. We do not guarantee to pick up emails and voicemails straight away and do not guarantee, if you request a change, that your preferred replacement appointment or class will still be available when we look into your request. You may have better peace of mind if you log into your account straight away to secure a time.
We cannot accept cancellations or change requests via any other email address, social media or messaging.To avoid being charged for a cancelled or changed appointment, you must give us at least 24 hours' notice of any cancellation or change, except in the case of a medical or health emergency.
To avoid being charged for a cancelled class booking, you must give us at least 24 hours' notice, except in the case of a medical or health emergency.
Cancellations of places at Unity-run workshops will be treated the same as class place cancellations for non-members. Cancellation policies for any third-party workshop will be as stipulated by the workshop organiser.
We regret having to take this step, as we understand that plans can change. However, when bookings are cancelled at short notice, it often means we don't have enough time to offer those slots to others. This has an impact not only on our teachers and therapists but also on fellow members who may have missed out. And it affects our ability to continue providing the community wellbeing services that lie at the heart of what we do.
Our refunds policy forms part of the terms and conditions of your appointment or booking and can be found here. This policy also explains what happens on the rare occasions we (Unity) may be obliged to cancel or postpone an appointment or class.
For all Unity Professional Training School courses and workshops, please refer to their individual webpages.
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