If you need to cancel your Unity Centre appointment or class booking, or change the time of your appointment, please do so as soon as possible. You can cancel on this website (click above, top-right) or the Unity Centre app: ensure you're logged in, select the appointment or class and press 'Cancel'.
If this isn't possible, you can instead email reception@being-in-unity.com or visit us during reception opening hours. We cannot accept cancellations or change requests via any other email address nor via voicemail, social media or messaging.
To avoid being charged for cancelling or changing an appointment, you must give us at least 24 hours' notice, except in the case of a medical or health emergency.
To avoid being charged for a cancelled class place, you must give us at least 24 hours' notice, except in the case of a medical or health emergency.
Cancellations of places at Unity-run workshops will be treated the same as class place cancellations for non-members. Cancellation policies for any third-party workshop will be as stipulated by the workshop organiser.
We truly regret having to apply this policy but, sadly, when cancellations and changes are late or last minute, we're unable to offer the time to someone else. This is not fair for our teachers and therapists. Late cancellations also cost us a lot of money, which in turns damages our ability to provide vital community wellbeing services.
Our refunds policy forms part of the terms and conditions of your appointment or booking and can be found here. This policy also explains what happens on the rare occasions we (Unity) may be obliged to cancel or postpone an appointment or class.
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